Shipping Policy
We are committed to delivering high-quality apparel and excellent customer service. We strive to process and ship all orders promptly to provide a seamless shopping experience.
Shipping Times:
- Standard Orders: Orders will typically be processed and shipped within 1-2 business days of receiving payment.
- Pre-Orders: Items marked as "Pre Order" may take 1-2 weeks to ship.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping times may vary depending on your location and the shipping method selected at checkout. Please refer to the estimated delivery date provided during checkout for a more accurate delivery estimate.
Shipping Methods:
We offer multiple shipping options to suit your needs:
- Standard Shipping
- Expedited Shipping
Shipping rates depend on the shipping method selected and the total weight of your order.
Shipping Rates:
Shipping rates are flat rates based on the delivery speed chosen at checkout.
Shipping Carriers:
We work with trusted carriers such as USPS, UPS, and FedEx to fulfill our orders. Once your order has shipped, Reir Detroit is not responsible for any delays, lost or stolen packages, or damages that may occur during transit.
Order Cancellations:
If you need to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to cancel or modify it.
Return & Exchange Policy
We take pride in providing quality products, and while all sales are final, we do offer exchanges under the following conditions:
- The product must be unworn and in its original packaging.
- You have 30 days from the date your package was delivered to request an exchange.
- No exchanges will be honored after the 30-day period—no exceptions.
To initiate an exchange, please email us at reirdetroit@gmail.com with your order number and request details.
We appreciate your understanding and cooperation. If you have any questions or need assistance with your exchange, please don’t hesitate to reach out to our customer service team.
Thank you for choosing Reir Detroit!